Title: Senior Account Handler
Location: London
Salary: £50,000
Hybrid

About Our Client:

Our client is seeking a Senior Account Handler to join their expanding team. As a boutique insurance consultancy, they provide high-quality, bespoke services to businesses and high-net-worth individuals. They are renowned for delivering tailored risk solutions across diverse industries, ensuring precision and excellence in client care.

Key Responsibilities:

• Client Management: Oversee a portfolio of clients, ensuring their needs are met and renewal cycles are efficiently managed, without the pressure of acquiring new business.
• Policy Administration: Administer all aspects of client policies, including onboarding and renewals.
• Risk Assessment: Craft and implement customised strategies for clients’ insurance and risk management needs, conducting comprehensive evaluations of their businesses and assets.
• Insurer Liaison: Act as the primary contact for insurers, negotiating optimal terms, coverage, and premiums on behalf of clients.
• Claims Support: Guide clients through the claims process, ensuring timely communication and resolution with insurers.
• Documentation: Maintain meticulous records of client interactions, policies, and claims to ensure accuracy and compliance.
• Exceptional Service Delivery: Provide personalised solutions that enhance client satisfaction and loyalty.
• Administrative Duties: Execute administrative tasks efficiently, ensuring all processes are handled with precision and timeliness.

About You:

• Proven experience as a Commercial Account Handler in the insurance sector, ideally 3-4+ years.
• Excellent communication, interpersonal, and relationship-building skills.
• Detail-oriented with a proactive approach to exceeding client expectations.
• Strong negotiation skills with an ability to influence and solve problems effectively.
• Familiarity with the regulatory landscape within the commercial insurance sector.

What Sets You Apart:

• A dynamic professional with a stable career history and a proven track record of success.
• Self-motivated and results-driven, excelling in client management.
• Ability to maintain composure under pressure and adapt to changing demands.
• Specialised knowledge in commercial insurance.