Job Description: Legal Secretary

Location: Faversham OR Sittingbourne

Employment Type: Full-time

Salary: Starting at £25,000, increasing dependent on experience


About the Role:
We are seeking a proactive and adaptable Legal Secretary to join our Law Team. This role requires providing comprehensive administrative and secretarial support while maintaining a flexible approach to collaborating with colleagues and clients.

Key Responsibilities:

• Utilise the CRM system effectively to manage client and case information.
• Accurately finalise dictation within set deadlines.
• Handle all tasks related to opening, progressing, and closing legal files.
• Assist with answering telephone calls and attending to walk-in clients.
• Maintain a professional, polite, and helpful demeanour at all times.
• Communicate regularly with clients and stakeholders to ensure swift and accurate case progression.
• Take ownership and accountability for delivering an excellent client experience.
• Proactively manage case matters, ensuring no file remains unattended for more than two weeks.
• Foster a culture of collaboration, client-focused service, and problem-solving within the team.
• Support personal and professional development for yourself and colleagues.
• Build and maintain strong relationships with colleagues, stakeholders, referrers, estate agents, financial advisors, will writers, and other legal professionals.
• Promote and adhere to workplace health and safety regulations, ensuring a hazard-free environment.
• Demonstrate financial awareness by identifying cost-saving opportunities and managing expenses efficiently.
• Stay up to date with relevant legal and regulatory requirements, including Money Laundering, GDPR, Compliance, and Financial Prudence.

Requirements:

• 2 years previous experience in an administrative or legal support role is preferred but not essential.
• Strong organisational skills with the ability to manage multiple tasks efficiently.
• Excellent communication and interpersonal skills.
• Proficiency in using CRM systems and office software.
• A proactive and client-focused approach to work.
• Ability to work collaboratively in a fast-paced legal environment.

If you are a dedicated and detail-oriented professional looking to grow within a dynamic legal team, we would love to hear from you.